How To Get A High-Quality Shopify Business Address
To get a Shopify business address, you want to use a physical street address that can provide proof of address documents. These proof of address documents are needed to pass Know Your Customer (KYC) requirements used at banks and payment processors such as Shopify Payments.
If your business address can’t provide these documents, you risk having your bank or payment processor account rejected or suspended.
Start in Wyoming’s virtual business address is a professional street address that includes a lease agreement and the option to receive an internet utility bill. It’s everything you need to ensure your Shopify account passes verification checks with ease and never puts your money at risk.
You Must Be Able to Provide Proof of Shopify Business Address
To open a Shopify store and connect it to payments, you’ll need to list a business address. Shopify may ask for documentation that proves you have the right to use that address. You will need to provide a lease agreement or utility bill in your business’s name.
Banks will have the same requirements. If you use a business address that can’t provide these documents, then you won’t be able to open a business bank account.
This isn’t just about Shopify. Any payment provider you use will conduct their own KYC checks. These checks are designed to confirm your identity, the legitimacy of your business, and your connection to the address you provide.
Without the right documentation, they can suspend your account, which means you can’t get paid.
Lease Agreement
A lease agreement is the most widely accepted form of address verification. It shows that you have legal access to the space and ties you directly to a real location. A proper lease includes your company name, a physical street address, and clear terms of use.
This kind of document isn’t just for Shopify. Banks, processors, and marketplaces all recognize a commercial lease as valid proof of address. If you’re using a virtual office or a shared space, make sure they provide a lease that resembles a traditional rental agreement, not just a mail-forwarding contract.
A lease alone is usually enough to satisfy verification requirements. But in some cases, platforms may ask for a second document.
Utility Bill
A utility bill is a useful secondary proof of address. A current utility bill tied to the same address and your business name adds weight to your claim that the address is legitimate and in use. Access to a well-known utility provider is considered to be a high-quality form of proof of address.
A utility bill will be needed if you plan to sell products via Amazon FBA. Amazon requires sellers to have a utility bill to start an Amazon Seller Account.
Don’t Use a CMRA Registered Address
CMRA addresses can cause verification failures. Banks, Stripe, Shopify, and Amazon often flag them. Even if the address looks like a normal street location, their systems flag it as a mailbox service. That can trigger delays, account holds, or outright denials.
These addresses are tied to private mail centers, not offices. You won’t get a lease or utility bill. You can’t prove physical presence when asked. Most platforms require proof before approving business accounts or merchant services.
Using a CMRA may work short term, but it’s unstable. If your business depends on keeping accounts active, it’s better to use a real virtual address for Shopify with proper documentation.
What Addresses Can Be Used for Shopify?
Not every address is suitable for a Shopify business. You’re not just picking an address for the sake of filling out your Shopify settings; this is the address that defines your business for every third party you work with.
Home Address
Using your home address is the most straightforward option. You control the space and already have documents like utility bills and government IDs that match. It’s often the fastest way to pass verification.
The downside is privacy. Your home address can appear on invoices, return labels, or store contact pages. Even if you try to hide it, some customer communications or apps may expose it. If you’re concerned about separating your personal life from your business, consider another option.
Virtual Mailbox Address
A virtual mailbox gives you a professional-looking address, but most of these are CMRAs. That means they’re only good for receiving mail, not for business verification. They can’t provide a valid lease or utility bill, and they often get rejected when used for bank accounts.
P.O. Box
A P.O. Box is not accepted as a Shopify business address. Shopify requires a real street address for your store and any connected services. Even USPS’s enhanced street addressing, which adds a street-style label to your box number, won’t pass verification with Shopify, Stripe, or a bank.
If you’re planning to register an LLC, apply for an EIN, or open a business bank account, a P.O. Box won’t be accepted as it’s not considered a legitimate place of business.
Virtual Office
A virtual office can provide a compliant address that works for Shopify and banking, as long as the provider gives you the right documents.
A true virtual office differs from a CMRA. It’s a commercial address in a real building, not just a mailbox. The lease is structured like a traditional rental agreement, which makes it suitable for KYC reviews and business registrations.
For online businesses that don’t need a physical workspace but want a legitimate address, this is often the best solution. It protects your privacy, works with payment processors, and supports compliance across platforms.
Can Customers See Your Shopify Address?
Depending on how your store is configured, customers may be able to view your business address. Shopify includes your address in shipping settings, order confirmations, and return instructions. Some apps or themes may pull your store details automatically and display them in places you didn’t expect.
If you list your home as your Shopify address, that could be shared with customers unless you take steps to remove it from visible areas. Switching to a virtual office protects your privacy and presents a more professional image to buyers.
You can review and update your address in the Shopify admin under the settings section. Be sure that the address you enter matches the documents you’ll use for verification and financial applications.
Want a Secure Business Address for Shopify?
Start in Wyoming provides a professional virtual business address that includes a lease agreement and the option to set up an internet utility bill. It gives you everything you need to verify your Shopify account and open a business bank account.
Avoid faceless services that can’t provide the documents your business needs. Work with an attorney and get a friendly, local team to support your business. Contact us today to find out more.
